About Us

Company History

FIX-A-TAP AUSTRALIA is a proud Australian-owned family company and was orginally founded as Blackwell Trading Company in Sydney Australia by Ken Robertson in 1972, commencing business as a small wholesale supplier of plumbing and general hardware products.

Today, over 40 years later, FIX-A-TAP AUSTRALIA is recognised as Australia’s premier supplier of cistern and tap maintenance items and general pressure hose, with in excess of 1000 individual product lines a staff of 40 people and a dynamic National Distribution Network.

Click here to read on the history of FIX-A-TAP.

Our Vision

To be Australia's leading supplier of quality maintenance plumbing products, offering our customers the Ultimate Plumbing Solution.

Our values

At FIX-A-TAP, we endorse the following values:

  • Quality products 

  • Product innovation 

  • Strong relationships 

  • Customer service

  • Courage

  • Sustainability

Click here to see how our we strive to achieve these values.

Company Profile

FIX-A-TAP AUSTRALIA markets its product ranges within Australia, New Zealand and the Pacific Islands to all leading hardware and plumbing outlets, such as the following groups:

  •  Bunnings 

  • Mitre 10 Hardware 

  • Thriftylink Hardware 

  • Home Timber and Hardware 

  • Reece Plumbing Supplies 

  • Tradelink Plumbing Supplies 

  • Plumbing Plus 

  • Plumbers Supplies Cooperative

National Brand Names

Our leading national plumbing brand names include the following:

    Cistern valves, cistern washers and components - repair parts for cistern valves, cistern buttons, flush pipes, cistern pan & toilet seat parts.


    Tap maintenance product range - repair parts for taps, spouts, sinks, basins, showers, washing machines & dishwashers.


    Assorted hose and hose accessories - an extensive assortment of hose maintenance and hose accessories, drain cleaning and household products.

  Scald guard mixer taps, shower kits and sprays, and shower accessories.

Quality Accreditation

We invest a considerable amount of resources towards maintaining benchmark Quality Assurance Practices, with the desire to reward our customers with superior quality product and services. Our quality commitment extends to complying with Quality Assurance Services (QAS) Watermark Accreditation, Australian Gas Association Regulations and ISO 9002 Accreditation.

      

Environmental Sustainability

We recognise our environmental responsibilities and commit our support to The Australian Packaging Convenant to ensure we conserve resources and facilitate the re-use and recycling of packaging materials.

Please click here to view FIX-A-TAP's Action Plan

 

In addition, as part of our commitment to the Australian Packaging Covenant, FIX-A-TAP has implemented a Buy Recycled Policy that ensures that FIX-A-TAP:

  • Purchase products and materials with recycled content whenever deemed practicable and environmentally beneficial.  

  • Substitute existing products and materials with recycled content whenever deemed practicable and environmentally beneficial. 

  • Require our contractors and suppliers to be accountable for their products and/or materials that are supplied and to encourage the use of recycled materials.

Please click here to view FIX-A-TAP’s Buy Recycled Policy

Please click here to view FIX-A-TAP's Australian Packaging Covenant Annual Report 2013

Best Sellers

Find A Plumber

Need help finding a qualified trade plumber in your local area? Our Plumbers directory caters for a large number of locations throughout Australia so take the hassle out of your next plumbing project, renovation or home repair and enlist the help of a qualified professional.

Join Our Plumber Directory

Are you a licenced and qualified trade plumber? Join our online plumbers directory today! Not only is it FREE, but it’s a great way to increase your web presence, promote your services to our customers, and potentially improve your Google search rankings. Why wait? Simply click on the ‘Add Your Business’ button above, fill in the form with your current details, logo, website and social media links, and once approved, your listing will go live in our directory.

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